In addition to the 14-day right of withdrawal (see Terms and Conditions at this link ), Imballoinlegno.it (Nardi e Banti imballaggi srl) offers you a greater purchase guarantee. Every order placed on the site is guaranteed up to €2,500.
We offer you a 100% secure shopping experience. Once you have paid for your order, you can activate your guarantee for free with a simple click.
Thanks to this guarantee, in the event of non-delivery or non-refund of a return, the purchase price will be refunded.
You can insure your orders up to €2,500 completely free of charge.
It is important to us that customers enjoy an ideal and safe shopping experience, just like in a store.
How much does the refund guarantee cost?
It's free. There are no costs. The refund guarantee is completely free for you.
What does the refund guarantee cover?
- Non-delivery.
- Non-refund following a return.
How do you activate the refund guarantee?
To activate the protection, it is essential to select it on the order page. The activation of the guarantee is made available when we ship your product. From that moment, go to your order page and click to activate it for free.
- Place an order.
- After payment, you will have to confirm your wish to use the free €2,500 guarantee.
- Click on the activation of the guarantee.
After clicking, the confirmation will appear and you will also be notified by email.
From this moment, your purchase is guaranteed up to €2,500.
How long does the money-back guarantee last?
The money-back guarantee lasts for 30 days. If something went wrong with your order, you must report any problems or discrepancies within this period of time.
We always try to offer you the best
Imballoinlegno.it is the point of reference as a supplier of wooden packaging for shipping and furniture. To show you that you are important to us, we offer you all the guarantees of reliability and the best assistance.
- Pay by card, PostePay, PayPal, in 3 installments, Satispay, Apple Pay, Google Pay, Bitcoin, or bank transfer.
- Tracked shipments and discounts up to 100%.
- 14 days right of withdrawal.
- FREE refund guarantee up to €2,500 for non-delivery or non-refund of a return.
- Customized products and made on customer request.
Our certification
Imballoinlegno.it is independently verified according to consumer law.
Imballoinlegno.it has received the “Trusted Shops” seal of approval. This seal is only awarded to online shops that meet high quality criteria.
These criteria are based on the European directives that regulate online commerce. For example: supplier identification, data privacy and security, price transparency, customer service, right of withdrawal, buyer protection, and more.
Authentic reviews from real customers
How is the customer service in case of problems?
Are delivery times respected?
Does the product match the description?
Reviews help us to offer an ever better service and help you to find a reliable answer to your questions and evaluate your purchase. The authenticity of the reviews is guaranteed only if certified by an independent body, and that is the role of Trusted Shops.
You can be sure of authentic reviews written by real customers. You can also be sure of buying from a safe site, attentive to the customer, with a triple guarantee of a refund in the event that the product does not satisfy you, in the event of non-delivery, and in the event that a return is not refunded.
The guarantee is currently valid only for purchases invoiced in Italy.
